Performance Monitoring Metrics Development
A systematic process to gather and analyze data in order to determine the achievement of the stated goals and objectives.
Encompasses measuring business performance, monitoring real-time and completed processes, detecting problems in the execution of business processes, diagnosing their root cause, and reporting on business operations to enable cyclical improvements.
Unlike information technology or infrastructure monitoring that focuses on “how your computers are running” business performance monitoring focuses on “how your business is performing”.
Business Performance Monitoring can re-actively alert you when any of your business goals are not being met or proactively alert you when they are in danger of not being met.